Privacy Policy

1. Introduction

This policy explains how Passport to Christmas (“we”, “us”) processes your personal data in compliance with GDPR and the Irish Data Protection Act 2018. The event is operated by the Passport to Christmas Event Management Team.

2. What Data We Collect

Personal information you provide: name, email address, postal address, phone number.

Payment information processed securely via a third-party gateway (we do not store card details).

Usage information, such as cookies, IP address, and site interaction.

3. How We Use Your Data

We process your data to:

Confirm and manage your ticket and booking.

Send important event updates, reminders, and logistical information.

Deliver post-event surveys or marketing (only if you consent).

Comply with legal obligations (e.g., customer inquiries).

4. Lawful Basis for Processing

Our lawful basis includes contract performance (ticketing), consent (marketing emails), and legal obligations.

5. Third-Party Disclosure

We may share data with:

Payment processors (e.g., Stripe, PayPal).

Venue or ticketing partners for event logistics.

Analytics providers (Google Analytics) to help improve our service.

We do not sell or rent your personal data.

6. International Transfers

Data is stored and processed within the EU/EEA. We do not transfer data to countries without adequate safeguards.

7. Data Retention

We retain your personal information only as long as necessary—typically until 30 days after the event or longer if required for legal or accounting purposes.

8. Your Rights

Under GDPR, you have the right to:

Access, correct, or request deletion of your data.

Withdraw consent (e.g., marketing emails) at any time.

Object to certain data processing.

Lodge a complaint with the Irish Data Protection Commission.

9. Cookies

Our website may use cookies to improve functionality and analytics. You can adjust or reject cookies via your browser settings.

10. Security

We implement technical and organisational measures (SSL encryption, secure servers) to protect your personal data. However, digital communication is never absolutely secure.

11. Children

Purchasing tickets for our event are not intended for children under 16. We do not knowingly collect personal data from children without parental consent.

12. Policy Changes

We may update this policy occasionally. All updates will be posted on our website with the revised date. Your continued use of our site implies acceptance.

13. Contact Information

For questions or requests about your data, please contact:

Data Protection Officer
Winter Experience Ltd
Nesta Business Park, Glencullen House, Kylemore Rd, D10K729.
hello@passporttochristmas.ie